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Home + Control doesn’t find Myhomeserver1

Hi all,

I bought a house with a myhomeserver1 installed. Everything is working fine and I can control all the connected devices via MyHOME_screen 10. However I am not able to connect Home + Control to MHS1. It doesn’t find it even if I enter manually the IP address, the error is: SetupKitNetcom.NetcomInterruptions 2.
Instead, Home + Project works just fine.
I tried to restart the device with no joy. The firmware is updated, version 2.x.

Thanks for the help.

Hello Filippo,

The best is to contact directly the customer support of your country. They’ll be able to investigate and help you

Have a good day,

Leslie – Community Manager

I actually have the exact same issue. Did you ever solve it?

Hi, yes I finally managed to solve the issue. I contacted the previous owner who send me an invitation link via Home app to join the house domotics. Then I deleted him as an admin and get full control. Hope it helps, greetings.

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