Error Code | Name | Description | Possible Solution |
---|---|---|---|
400 | Bad request | Something is probably wrong in your request body or header | Check your request body and header |
401 | Unauthorized | User is not authorized to access the requested resource | Sign into Eliot cloud before sending your request Check your product subscription User is trying to access a resource on which he is not allowed : check that you are using right user credentials on right plant and device |
403 | Operation forbidden or Quota exceeded | Your account is not authorized to access the requested resource or out of call volume quota. Quota will be replenished in hh:mm:ss | Check if you have the requested permissions or wait for the suggested time to repeat your request |
404 | Resource not found/Gateway offline | Something is probably wrong in your request URL or your device is temporary disconnected from the network | Check your request URL, including request parameters (API version, plant id, module id) or check your device connection |
406 | Request not acceptable | Acceptance header is invalid for this endpoint resource | Check if the given parameters are valid |
408 | Request timeout | The server did not received a complete request within the server’s allotted timeout period | Wait a few seconds and try to send your request again |
430 | Wrong input parameters | Your request body contains invalid values | Check the parameters of your values in your request body |
469 | Official application password expired | Password used in the Legrand or Bticino Thermostat app is expired | Please renew user password through the application |
470 | Official application terms and conditions expired | Terms and conditions for Legrand or Bticino Thermostat app are expired | Please accept again terms and conditions through the application |
486 | Busy visual user interface | Your Legrand or Bticino thermostat device user interface has been used locally | Wait about 10 seconds and try to send your request again |
500 | Server internal error | The server is not operational | Wait for the server to work again |