Hi again,

When you are disconnected and come back directly on a forum post, you must indeed go do Documentation > Works with Legrand. It’s not available in the header directly

Can you confirm the HomeKit reset was correctly done (orange LED on the gateway) ?

In Home + Control app > Parameters (gear icon) > choose the room where your gateway is > click on gateway > do you have an orange banner at the top like “name conflict” ?

In this same page, do you have the “Configure HomeKit” button ? If no, it’s probably that the gateway still have a connection with HomeKit

I’m still waiting for a feedback from the teams, but I saw a similar ticket that seemed to have been solved with the HK reset

Have a good day,

Leslie – Community Manager