Actors in “Home+Control” App are “not reachable
In “Project App” all my actors are still available – same for the interface to “Alexa” – with Alexa I´m still able to put everything on/off up/down … also scences are not a problem. But in my “Home + Control” App (on different devices which are all in the correct network) I get everywhere the same failure notification … for all actors which are connected to our HomeServer1. Behind each item there is a comment “unerreichbar” which means not reachable and you can´t select them. (see screenshot)
Hello Michael,
There is a message in Home + Control application telling you to contact the Legrand Customer Support before trying to add a Myhomeserver1 in the app. Otherwise, it could lead to this kind of problem
I advise you to directly contact them
Have a good day,
Leslie – Community Manager
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