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F454 – Unstable connection

Hi everyone I have a problem with MyHome Bticino gateway. I have an F454 type Gateway  updated to the latest version of the firmware released (F454_020051.fwz) . The gateway is not stable, it periodically disconnects and then comes back online. While I’m on MyHomeSuite the connection drops and I’m forced to reconnect.

I would add that the F454 is connected via ethernet cable to a Netgear powerline, as it is not possible for me to directly access the ethernet port of my router.

Furthermore, the electrical system contains Shelly type 1 and PM1 relays.  Could Shelly devices cause disconnections? Has anyone here on the forum had similar problems?

Thank you

 

  • This topic was modified 10 months, 2 weeks ago by De Rose Ivan.
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