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Issue with Smarther2 / Netatmo Valves

Hello, I have a Smarther 2 thermostat (firmware 37) and six Netatmo Smart Radiator Valves (firmare 97)

The Smarther 2 is located in the main saloon (Soggiorno e Cucina in the attached screenshot) with 2 of the 6 valves

My issue is that: when I heat a room that is not the main saloon , also the saloon is heated and then the valves in the saloon remain open until I switch on and off the booster in the main saloon 😮

I tryed many times the valves calibration without success

I don’t have a heating plan in my home, we just use manual boosts two or three time per day that is sufficient for us

Any advice is appreciated, thanks!

Marco

 

 

  • This topic was modified 11 months, 2 weeks ago by Novelli Marco.
  • This topic was modified 11 months, 2 weeks ago by Novelli Marco.
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Hello Marco,

Unfortunately, I can’t bring help when it deals with the native app. You must contact directly Bticino customer support. For Italy : https://professionisti.bticino.it/contatti

Have a good day,

Leslie – Community Manager

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