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Hi all,

I’ve a BTicino Gateway (K4500C on v253). I’ve successfully added a third-party zigbee 3.0 on/off switch, but I’ve a problem on Home+Control app that view it as dimmer instead of switch.

I’m able to on/off it, but if I try to change brightness it crash with “Error 5” message and I can’t add it to scenarios.
These are responses from Netatmo API:

GET /homesdata:

...
{
id:"00:12:4b:00:22:fd:47:de"
type:"Z3L"
name:"Controller"
setup_date:1669827355
room_id:"1100889120"
bridge:"00:04:74:24:57:80"
}
...


GET /homestatus:

...
{
id:"00:12:4b:00:22:fd:47:de"
type:"Z3L"
on:true
firmware_revision:0
last_seen:1669976252
power:8
reachable:true
bridge:"00:04:74:24:57:80"
}
...


With /setstate I can change the on parameter to true/false, if I try to change brightness I’ve “Error 5”.
On API all seems to work fine, Is there a way to fix it on Home+Control?

I’ve tryed to add it on zigbee2mqtt and it work fine.

I’ve had success with Tuya zigbee relay switch modules working correctly in Home + Control.

Hello Serafino,

I asked it to our developers, here is their answer :

“If the switch uses clusters dedicated to dimmers, we will necessarily recognize it as a dimmer. In this case we can’t do much about it, the user needs to ask for help to the manufacturer”

Have a good day,

Leslie – Community Manager

Hi Leslie,

thanks for the answer. The device is not capable to dim, in zigbee2mqtt it’s all ok, it not see any dimming feature, it identify the device as a zb-sw-01 from ewelink but on pcb board zy-sw-01 is printed. Is there a way to test the existence of those clusters?

Regards
Serafino