Forum

Dear Forum Manager,
today is the 2nd time that I have unexpected lamp “ON” during night in my home, 2 different light in 2 different moment switch ON. Now I want to ask if exist any LOG to understand if the command is local or by the net.

The lamp are managed by living now K4003C…

Thank you in advance!

silvano

Hello Silvano,

For this question, you should contact the local support of your country.

For Italy : https://www.bticino.it/contattaci

Have a good day,

Leslie – Community Manager

Hello everyone same problem here. It’s the second time I found a light controlled by a K4003C randomly turned on at night.
is there a Log?

Hello Francesco,

We don’t keep logs for GDPR reasons. Check if you don’t have a scene configured that could launch this light

Otherwise, please contact the customer support of your country to get help

Have a good day,

Leslie – Community Manager