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Alarm 3500 and voip

HEllo!

I have a problem connecting the alarm art 3500 with a adsl (fiber to cabinet) .

I tried to connect the “tel line out” from the back of the unit , directly to the tel1 input of the back of the modem router (they says that the phones works only connected directtly to the modem router)

I see the “tel” led of the modem blinks when the 3500 make a call , but i didnt receive any call on my cell phone .

its 3500 obsolete?

thank you for your help

Hello Alberto,

To get help about this product and your question, I advise you to contact the Customer Support of your country : https://www.legrandgroup.com/en/world-presence

Have a good day,

Leslie – Community Manager

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