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Hello, I am assuming this has been brought up before, but I believe a highly requested feature is to add a way to check for AND apply firmware updates, for not only the gateway, but devices as well(including wireless). The game of cutting mains power, or in the case of the wireless switches, having to try and time it just right, is not a solution at all! We need/require a PROPER firmware check/update process to be built into the application. Thank you!

• This topic was modified 3 years, 2 months ago by Joshua Ewing.

+1 for this feature, would love seeing that. Is customers could be stuck on old firmwares for months without knowing there’s even a new one available.

+1 for this feature, would love seeing that. Us customers could be stuck on old firmwares for months without knowing there’s even a new one available.

Hello,

You assumed well, I have this request several times a week :D. I agree that the current “solution” is not the best one

As usual, I forward your message to the Product Manager. I hope that seeing that it’s asked by many users, they will think about adding this feature

Have a good day,

Leslie – Community Manager

+1. Please do it NOW

+1. Very out of step with the rest of the industry.

Imagine doing a customer install and you need a particular firmware version, but you won’t get it for 48 hrs.

Not a good experience

Hello Leslie,

Any news coming from the Product Manager?

have a nice day!

/olivier

• This reply was modified 1 year ago by olivier olivier. Reason: formating

<p>It’s surprising that a system that has been in production for this many years lacks a proper updating process. This has led to a significantly poor user experience.<br /><br /></p>

• This reply was modified 9 months, 2 weeks ago by Dastko.
• This reply was modified 9 months, 2 weeks ago by Dastko.

<p>Il existe manifestement une solution de contournement cachée pour forcer les mises à jour ; cependant, cette fonctionnalité devrait déjà être implémentée. De plus, la méthode pour forcer la mise à jour est extrêmement fastidieuse : il faut maintenir le bouton d’appairage enfoncé pendant 10 secondes, puis le relâcher pendant 10 secondes, et répéter ce processus 10 fois de suite… C’est beaucoup trop complexe, et surtout, devant les clients, cela donne une impression de manque de professionnalisme.<br />Therefore, it is absolutely necessary to implement a control and then force updates from the application.</p>

• This reply was modified 2 weeks, 6 days ago by peuchot yannick.
• This reply was modified 2 weeks, 6 days ago by peuchot yannick.