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Home assistant – error communicating with API

Logger: homeassistant.components.home_plus_control

Source: helpers/update_coordinator.py:219

Please see attached log entry from my Home Assistant.  My app is approved….I believe I’ve authenticated successfully, but I don’t see any Entities.   Anyone got any ideas?

Integration: Legrand Home+ Control (documentation, issues)

First occurred: 10:26:58 AM (2 occurrences)

Last logged: 11:15:51 AM

 

Error fetching home_plus_control_module data: Error communicating with API: Error retrieving plant information [<class ‘homepluscontrol.homeplusapi.HomePlusControlApiError’>]

Hi Matt,

Did you try to get your data from the Try-It ? https://portal.developer.legrand.com/docs/services/59e9ad7f8bda9e0b3caea28c/operations/getusersplants/console

If it works, it’s probably a misconfiguration in the YAML file of your HA installation. In this case, I also advise you to ask your question on their forum as we are not at all involved in their developments

Besides this, you can if you want send me your application_id via the contact form in order me to confirm that your app is well configured in Azure

Have a good day,

Leslie – Community Manager

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