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Hi
Before upgrade a Zigbee NLC, i have fetched this version

cluster ‘genOta’, data ‘{“fieldControl”:0,”fileVersion”:1524227,”imageType”:21,”manufacturerCode”:4129}’ from endpoint 1 with groupID 0

1524227 its 0017 so v23

i use the v31 on your website my system detect this version 2048515

The upgrade was a success

but After my zigbee composent sent me this :

‘commandQueryNextImageRequest’, cluster ‘genOta’, data ‘{“fieldControl”:0,”fileVersion”:2049023,”imageType”:21,”manufacturerCode”:4129}’ from endpoint 1 with groupID 0

this version : 2049023 its not corresponding on detected files you have an idea ?

Hello Clément,

I answer to your 2 topics at once

I asked Netatmo’s developers, here is their answer :

Currently, there is a little difference between the file version readable on the update file and the file version retrieved by the ZigBee stack. We will fix this error is the next files we’ll put online so that the 2 files will match. This being said, this has no impact on firmware and they will correctly work

Have a good day,

Leslie – Community Manager

Ok but for me and other : https://github.com/Koenkk/zigbee-OTA/issues/328

we have all same issue about the NLP v78 Firmware of your website, where we see our NLP Devices respond a error code 0x96: ‘invalid image’. debug 2023-06-12 23:40:57Error: Update failed with reason: ‘invalid image’

however the NLC firmware Works

hi

i Up the topic

Hello Clément,

I warned the teams, they planned to try to reproduce it in the next sprint starting next week. I’ll tell you once I know more

Have a good day,

Leslie – Community Manager

Hi again Clément,

I had a feedback from developers regarding NLP-78 : it correctly works on their side

Here is their answer :

I update from v74 (“installed_version”: 4867071, )
and v62 (“installed_version”: 4080131)

We use this version for v74
https://github.com/Koenkk/zigbee-OTA/raw/3b61e152fbdfefa00c2df4351a454b5b82734208/images/Legrand/1021-0011-4a4203-NLP-74.zigbee

and this version for v62
https://github.com/Koenkk/zigbee-OTA/raw/0bfe6a7b682fde3559b66c1d600038415868b07b/images/Legrand/1021-0011-3e4203-NLP-62.zigbee

they both dosent work

003e > v62
004a > v74
(hex to dec)

Clément,

Even from v.74 to v.78 no problem on their side

Capture in attachement :

Network key value: bfb49db8ead579a9470461697fe1bda4

Network ID filter: wpan.dst_pan == 0xfabb

It looks like a specific case linked to your gateway. Teams can’t investigate further without a ZigBee capture coming from your gateway

Have a good day,

Leslie – Community Manager

Hi
network key
01:03:05:07:09:0B:0D:0F:00:02:04:06:08:0A:0C:0D

wpan.dst16 == 0xca08

I reupload in zip

Hello Clément,

The provided ZigBee capture is too short to be correctly analyzed : only 20 seconds and just the first OTA launch. Also, it seems to be taken on Gateway side but far away from the ZigBee device (or with a sniffer not efficient enough ?). We see 0 messages coming from the ZigBee device (wpan.src16 == 0xca08 -> gives zero message) and finally we don’t see any OTA invalid image frame

Teams will need a more complete image if you want them to check what happens

Have a good day,

Leslie – Community Manager

Hi i reupload with sniffer short from the coordinator and the end devices
wpan.addr16 == 0xd3eb
Same key
i dont need a long capture because the time for the update failed its from the beginning

i have repeat 3 times the upgrade for more data

as you can see the
frame
932
…
Command: Upgrade End Request (0x06)
Payload
Status: Ota Invalid Image (0x96)
Manufacturer Code: Vantage Controls (0x1021)
Image Type: Manufacturer Specific (0x0011)
….