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bticino 2 scenarios control (K4570CW) not available in Apple Home app

Hi should K4570CW be available in homekit? I don’t see it and K4575CW should be homekit available so don’t understand why K4570CW shouldn’t.

Thanks

the device is FC80GCS with firmware v74. but I don’t see it in HomeKit as a sensor

To find your Smart load shedder in Home + Control app : go in the room where you put it > click on the pen icon in the corner of the app > you will find it with the configuration possibilities

I don’t find information about a possibility to manage it via HomeKit. I think it’s not implemented and I’m not sure if it’s possible

Have a good day,

Leslie – Community Manager

Hi Leslie,

I updated the gateway firmware as you suggested but the K4570CW is no longer available on apple home app like before, but it’s still present on H+C app. I tried to remove the gateway from apple home app but is no longer available….any suggestion?

Buenos días Leslie:

Se actualizaron las versiones de mis productos, pero veo que el elemento K4570CW sigue teniendo el mismo problema que antes. Paso a explicar:

– Escenario inalambrico K4570CW correctamente asociado en H+C y Homekit

– Configuro la acción del escenario “Entrar” o “Salir” en H+C y ejecuta correctamente la instrucción cuando pulso un botón físico del escenario o cuando lo pulso a través de la aplicación.

– En Homekit configuro la acción del “Botón 1” y el “Botón 2” y cuando los pulso a través de Homekit funcionan correctamente.

– Sin embargo, cuando pulso el botón físico del escenario inalambrico K4570CW no hace nada.

Mi problema es que:

– quiero poner el escenario K4570CW en la entrada de casa, para que se pueda accionar al salir o entrar en casa sin necesidad de pulsarlo a través de la aplicación Homekit

– quiero automatizar más elementos que no son de Legrand, y por lo tanto no los tengo en H+C

Firmware:

– Gateway KG4501C: 307

– K4570CW: 63

Gracias por adelantado por la ayuda.

Un saludo, Juan Ramón

Hello Juan,

Better is to speak in English if possible 😉

Indeed, it’s a known problem on HomeKit and teams are currently making different tests and analysis to see what is happening and fix it

Have a good day,

Leslie – Community Manager

Hi all, i have a similar problem, I’ve installed 2 months ago my Btcino smart home and I’ve never have in HomeKit the away/enter switch exposed.Is there something I can do to solve my situation?
I’ve tried to reset the home/away and re connect but nothing
It would be very helpful to control also other devices that aren’t in the home+control app.
Thank you for the support
Pietro

Hi again,

My answer here : https://developer.legrand.com/forums/topic/bticino-4-scenarios-control-k4575cw-not-available-in-apple-home-app/page/3/#post-10996

Have a good day,

Leslie – Community Manager

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