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Hello,

Smarther API is answering “statusCode”: “404”,”message”: “Gateway Offline”

This morning my client application (openhab binding) sent calls every 5 seconds since the gateway was unreacheable, and it is also possible that the 500 calls limit has been exceeded.

Are there any server side issues with smarther API?

In case the API calls limit has been exceeded, the answer is still “404: gateway offline” or is there a specific answer?

<p>https://portal.developer.legrand.com/reference#api=smartherV2&operation=Get-subscriptions-to-C2C-notifications</p><p> </p><p>I managed to get the active subscriptions, but didn’t get an update on the active subscription since yesterday</p>

<p>still no calls on the subscription… I can refresh current status</p>

Hi,

There are indeed visible issues on C2C notifications (a crash, and now the activity is divided by 3 compared to before, according to the logs)

The teams are still investigating. I’ll tell you once I know more

Have a good day,

Leslie – Community Manager

Hello,

The C2C issue is now normally fixed. I invite you to test and come back to me if you still face errors

Have a good day,

Leslie – Community Manager